Terms of service


zyrex Terms of Service



Last Updated: January 30, 2026


Welcome to zyrex. By using our website and Services, including purchasing products from our online store, you agree to the following terms and conditions. Please read these Terms of Service (“Terms”) carefully. If you do not agree with these Terms, do not use our Services.





1. Definitions



  • “Services” – refers to our website, store, products, content, and related services.
  • “User,” “you,” or “customer” – anyone accessing or using the Services.
  • “zyrex,” “we,” “us,” or “our” – the operator and provider of the Services.






2. Eligibility



  • You must be at least 18 years old or have parental consent to use the Services.
  • By using the Services, you represent and warrant that you meet these eligibility requirements.






3. Account Registration



  • You may be required to create an account to use certain features of the Services.
  • You are responsible for maintaining the confidentiality of your account information, including username and password.
  • You agree to notify us immediately of any unauthorised use of your account.






4. Product Information



  • All product descriptions, images, and prices are provided to the best of our ability.
  • Products are subject to availability, and we may discontinue or change products at any time without notice.
  • Colours and images may vary depending on your device or screen settings.






5. Orders and Payments



  • All prices are in GBP and are subject to change without notice.
  • We reserve the right to cancel orders due to:
    • Pricing errors
    • Fraudulent or unauthorised transactions
    • Suspicion of misuse of the Services

  • Payment is required at the time of order through approved payment methods.






6. Shipping and Delivery



  • Shipping times are estimates and may vary depending on location, demand, and courier services.
  • We are not responsible for delays caused by customs, postal services, or other third-party courier issues beyond our reasonable control.
  • Risk of loss passes to the customer upon delivery to the shipping address.






7. Returns and Refunds



  • Returns and refunds are handled in accordance with our Returns Policy (link or attach if separate).
  • You are responsible for returning items in their original condition unless faulty.
  • Certain products may be non-refundable (e.g., personalised items), unless defective.






8. Intellectual Property



  • All content, including logos, images, text, and designs, is the property of zyrex.
  • You may not copy, reproduce, distribute, or create derivative works without written permission.






9. User Conduct



By using the Services, you agree not to:


  • Use the Services for unlawful purposes
  • Post or transmit harmful, abusive, or offensive content
  • Attempt to interfere with the operation or security of the Services






10. Privacy



Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to the collection, use, and disclosure of your information as described therein.





11. Third-Party Services



  • Our Services may include links to third-party websites or services.
  • We are not responsible for the content, privacy, or practices of third-party sites.
  • Use of third-party sites is at your own risk.






12. Limitation of Liability



  • To the fullest extent permitted by law, zyrex is not liable for:
    • Indirect, incidental, or consequential losses
    • Loss of profits, data, or business opportunity
    • Any damages resulting from use or inability to use the Services

  • Our liability for any direct loss will not exceed the purchase price of the product or service in question.






13. Indemnification



You agree to indemnify and hold zyrex, its affiliates, and employees harmless from any claims, damages, or expenses arising from:


  • Your use of the Services
  • Breach of these Terms
  • Violation of applicable law or rights of third parties






14. Governing Law and Jurisdiction



  • These Terms are governed by the laws of England and Wales.
  • Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.






15. Changes to Terms



  • We may update these Terms from time to time.
  • Updated Terms will be posted on our website with a revised “Last Updated” date.
  • Continued use of the Services after updates constitutes acceptance of the new Terms.






16. Contact Information



For questions about these Terms or the Services:


zyrex

Email: zyrex.uk@outlook.com